23-25 May, 2017| Novotel Sydney Central, Sydney, Australia

Heather Timbs

Head of Learning & Development
Heritage Bank


9:50 AM Case Study – Building Credibility, Trust and Your Leadership Capability to Earn That Executive Seat

The L&D function needs to be able to challenge ideas at a strategic level. But before all else, it must evolve to one that ‘truly’ understands the workforce and establish trust and credibility in its potential to value-add. Establishing trust and aligning perspectives with leadership are relevant to evolving L&D’s role from one that is operational to strategic. A key aspect of this credibility piece is bridging the skills gap to become an executive leader representing the L&D function.
  • Must align L&D function to business vision in order to make informed strategic decisions
  • Barriers to becoming a CLO and how to bridge the skills gap to build credibility
  • Leaderships skills are essential to bridging the gap as well as ‘looking the part’ to establish presence
  • Justifying your business case – It’s about presenting the facts of your case in a ROI-type mindset and working closely with data analytics experts
  • Stakeholder management – an inherent responsibility as a CLO you must master


Check out the incredible speaker line-up to see who will be joining Heather.

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